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Advisory Services
Our Technical Advisory Services ("TAS") deliverable is an annual support plan to proactively manage a client's infrastructure and/or development needs based on a portfolio of services selected by the client.
This addresses a few issues for our customers. First, it solves the client's problem of finding and employing hard-to-find skill sets. Secondly, our Team of Specialists can typically deliver those services faster, cheaper and with a higher quality of service than the client can itself.
CUSTOMER BENEFITS
- Our Team is an extension, not a replacement, to compliment your in-house staff
- Access to a variety of highly skilled technical specialists is at your disposal
- We amortize our costs across multiple clients - providing you an affordable price point
- Access to a toll-free 24x7 answering service to call and accept your inquiries
- A primary and backup specialist is assigned to your account for full coverage
QUALIFYING TERMS
- Minimum monthly commitment is eight hours
- Hours can be "rolled-over" to the next month
- Hours can be "borrowed" from the next month
- Hours must be consumed quarterly or they expire
- Hours can't be "rolled-over" or "borrowed" to/from the next quarter
- Overage hours are invoiced if they surpass the quarterly commitment