WebSphere Commerce represents a unique suite of builtin features that are channel agnostic - ensuring customer relationships are consistent with a common User Interface presentation regardless of what channel a purchase is made. By consolidating sales execution to a single channel, you reap the benefits of having centralized control over brand, product integrity and execution. Below are a few reasons why multichannel commerce needs to be a part of your retail strategy.
Other features commonly used to streamline costs and increase online revenues are: