In this section:

• WebSphere Commerce Development
• Software Support Plans
  • On-Demand Services
  • Scheduled Services
• Technical Assessments
• Custom Development

Home > Our Services > Software Support Plans

On-Demand Services

For an affordable fixed monthly retainer, NetSphere Strategies provides 24x365 emergency support coverage for your enterprise-wide WebSphere applications.  All services are delivered remotely.

• 24-hour answering dispatch service to answer your emergency needs
  
• Assigned primary and secondary specialists dedicated to your account
• Web-based collaboration repository to centrally share project documents and email correspondence
• Problem tracking software to facilitate incident management
• Documented management process for escalation procedures