ON-DEMAND SUPPORT PLAN

NetSphere Strategies provides 24 x 365 application coverage for those customers who have purchased an On-Demand Support Plan from us. This annual agreement is designated for emergency services or after-hour scheduled maintenance services. For customers without an On-Demand Support Plan, after-hours support calls are returned on the next business day. Download a sample of our on-Demand Support Plan for your review. Email us at qualitycare@netspherestrategies.com for details.

BENEFITS
o    Immediate access to our product and service expertise.
o    Remote diagnostics and trouble shooting assistance.
o    Subject matter experts to answer your questions.
o    Keep headcount down - we become an extension of client's technical staff.
o    Client's staff can have restful weekends / holidays without the burden of IT issues.