In this section:

• WebSphere Commerce Development
• Software Support Plans
  • On-Demand Services
  • Scheduled Services
    • WAS Administration Support
• Technical Assessments
• Custom Development

Home > Our Services > Software Support Plans

Scheduled Services

Scheduled Support services focus on preventative maintenance and proactive troubleshooting of performance issues before they mushroom into full blown production problems or outages.  NetSphere Strategies partners with you to tailor the right approach to fill support gaps in your current approach or to provide full service coverage to manage your application support.

Support plan activities include ...

• Document WAS configuration and topology
  
• Assist development team in code deployments to production
• DB2 database maintenance and clean up
• Log management and file maintenance
• Fix pack and feature pack deployments
• Ad-hoc requests

WAS Support Plans

NetSphere Strategies offers support plans that are tailored to your business requirements. A WAS Administration Support Plan is flexible to accommodate how much of the WAS administration workload you want to outsource.  All support plan services are delivered remotely.