Gartner highlights the strengths of IBM’s WebSphere Commerce platform
- WebSphere Commerce is an enterprise e-commerce product that provides scalability and flexibility, and is used in B2C (approximately 75% of deployments) and B2B (25% of deployments) organizations. More than 60% of WebSphere Commerce customers generate more than $100 million in total revenue, underscoring WebSphere Commerce as a product for very large organizations. WebSphere Commerce supports 13 languages and multiple currencies, subsites developed for subsidiary or division e-commerce stores, order management, analytics and reporting, and merchandising. It also has native support for iOS and Android devices, as well as integration with social sites.
- WebSphere Commerce is able to leverage recent acquisitions — including Coremetrics, DemandTec, Sterling Commerce and Unica — that form IBM's Smarter Commerce offering, as well as IBM Global Services and the company's global sales and support presence. Twenty-five percent of the IBM customers surveyed regard WebSphere Commerce as providing "transformational" business benefits to their organizations, highlighting the strategic contribution of these assets.
- WebSphere Commerce is used by companies in consumer goods, healthcare, high tech, business services and retail. References gave high marks for product and technology vision, product functionality and product manageability, although less positive scores for ease of upgrading and integration with non-IBM applications, such as Microsoft Office applications.
So as technology advances, the number of vendors to choose from increases. Therefore, Gartner’s research should prove useful to forward-thinking online retailers looking to replatform their sites and ultimately enhance their competitive edge.
To include WebSphere Commerce into your company’s growth plan, reach out to the team at NetSphere Strategies. We have years of experience working with the platform and would be honored to guide you through an implementation.