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Tracking customers in-store; the stuff sci-fi novels were made of Sci-fi authors – the Nostradami of technology – have been making accurate predictions of modern-day living since as far back as 1888 when the idea of debit cards surfaced in the utopian tale “Looking Back.” Similarly, Philip K. Dick, the author behind “Minority Report," foresaw and wrote about various technologies that are being put into play today by forward-thinking retailers. Essentially, it’s the emergence of omni-channel and the need to create seamless shopping experiences across various channels that is bringing the...