When a customer is experiencing difficulties when trying to make a purchase, that customer will pick up the phone and let the retailer know. The customer service representative on the other end of the line will then relay the customer complaint to the appropriate department or manager to solve the issue. It’s a fairly simple process: Hire someone to listen when customers have complaints and then work toward a solution to reduce the number of customers who call. If only... Subscribe to this list via RSS Blog posts tagged in unique visitors
When a customer is experiencing difficulties when trying to make a purchase, that customer will pick up the phone and let the retailer know. The customer service representative on the other end of the line will then relay the customer complaint to the appropriate department or manager to solve the issue. It’s a fairly simple process: Hire someone to listen when customers have complaints and then work toward a solution to reduce the number of customers who call. If only...