FULFILLMENT FOR THE FUTURE
Headlines have already been popping up about how UPS, USPS and FedEx are hiring more delivery staff to keep up with the upcoming holiday demand. We assume that the uptick in hiring is in part due to issues that came up last year, including late and lost packages.
But whether it's during the holiday season or any other time during the year, customers are expecting more from the online businesses that they buy from when it comes to delivery options.
To get an idea of what fulfillment strategies you and your competitors are planning to implement to improve the customer experience and streamline operations, please take our survey. Once we get the results back, we'll be sure to share them with you.