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November 20, 2013 Written by NetSphere Category: User Experience
IBM study reveals retailers' online challenges With the 2013 holiday shopping season almost in full swing, retail business leaders around the nation are relieved to hear that U.S. consumer spending rose more than expected in October. But that doesn’t necessarily mean that their minds will be at ease during the busiest shopping season of the year. As one would expect, their thoughts will be wrought with economic uncertainty, increased competition and the challenges surrounding omni-channel retailing – a multi-faceted (and often difficult) push toward creating a seamless...